White Labelling - Frequently Asked Questions

The best quality is obtained with logo delivered in vector-based format: EPS or Adobe PDF, however hi-res (300dpi) raster images PNG or JPG (saved in maximum quality) are also suitable.

You can also send us your design file prepared in Adobe Illustrator (.ai) or Adobe Photoshop (.psd).

Yes (provided the size of the labels will match selected packaging).

Labels for round supplement bottles: 139mm (Length) x 50 mm (Height)

Labels for mailpacks:

  • small mailpack (front and back): 65mm (Length) x 85 mm (Height)
  • large mailpack (front and back): 85mm (Length) x 148 mm (Height)

The best quality is obtained with files delivered in vector-based format without bleeds: EPS or Adobe PDF, however hi-res (300dpi) raster images PNG or JPG (saved in maximum quality) are also suitable.

You can also send us your design file prepared in Adobe Illustrator (.ai) or Adobe Photoshop (.psd).

Please note: To obtain the best quality labels please avoid using a full background cover.

If designing your own labels isn’t your strong suit then we will be happy to help. We have a team of creatives who will take the design burden off your shoulders.

This is the free service offered for Full Customisation orders.

Please note: your brand’s logo is not subjected to free label design service.

We ship only to UK addresses.

Yes. We will need .pdf shipment labels generated from your Seller Central account to place them on the boxes.

All our products and labels are prepared to conform UK and EU legislation.

Should you require labelling that conforms to FDA/US regulations we can prepare it but these products, according to legislation, won’t be suitable for sale on UK market.

Lead times depend strictly on ready product availability and material availability:
  • Reserve stock available for immediate packaging: 2 to 3 weeks.
  • Materials available for new batch production: 3 to 6 weeks.
  • No materials available: depends on our suppliers lead time.
  • Custom formulations: 3 to 6 weeks.